Announcements and changes to footage.repair, newest first. Pricing news will be posted here well before anything changes.
NewNew guide pages for the Sony bodies that come up most here — FX30, FX3, A7S III, A6700 and ZV-E10 — covering what usually goes wrong on each and what a cut file from them looks like.
FixSaving a big file is clearer now. The last step — Chrome checking the finished file — can take a while on an external drive, so the screen says so instead of sitting at 99%, and it warns you before closing the tab. A full disk or an unplugged drive now gets a plain explanation instead of a browser error.
NewFiles whose beginning is empty — often left behind by a recovery app or a damaged card — are now rebuilt from where the footage actually starts. If a file turns out to be empty from start to finish, the site tells you so plainly, so you don't keep retrying.
NewSony XAVC MXF support — the broadcast and cinema camcorders that name files Clip0001 and so on. A user's sample made this possible: if your camera isn't covered yet, a 50 MB piece of the file is often all it takes.
FixFixed high-bitrate XAVC HS recordings (FX3 4K 50p and similar) being turned away as "not a Sony file". The engine only looked at the first 8 MB, and in these modes a single chunk of the file is bigger than that.
NewA one-click page that cuts the first 50 MB of a file right in your browser, for when the site can't read your camera yet and you want to send me a sample. Nothing uploads there either.
NoticeEarly access: recovery is free for every file size for now, so more people can try it and tell me what breaks. Pricing will be announced here well before it changes, and anything you recover during early access stays yours for free.
FixFixed a freeze partway through very long takes on some bodies. Codec settings were only sampled from the first few seconds; if the camera introduced a new one later in the file, playback would stall from that point on with the audio still running. The whole file is scanned for that now.
NewBRC-AM7 support. Its audio turned out to be 4-channel 24-bit, which the first version got wrong. A 191 GB, 8h 23m recording now comes out with zero drift.
FixDropped the reference-clip requirement. The codec parameters were in the file all along; I just hadn’t looked far enough into the metadata block.
FixFixed a wrong movie timescale that broke frame seeking past the seven-hour mark in Premiere.
Questions, a file that won’t go through, or you just want to tell me it worked — brian@footage.repair